Enjoying the product so far. But one major drawback is the lack of support for BlueJeans video conference. Works fine with others but it seems BlueJeans does not recognize the VCam driver.
Comments: 10
-
21 Feb
cheesy-rambo AdminI was able to set XSplit VCam as camera in Blue Jeans https://321.show/KqKxcNUI0sT.
If VCam feed in Blue Jeans shows just the VCam logo, try clicking the refresh icon (after the camera source name) in VCam app. -
02 Mar
SpencerIt's not working for me with version 2.18.39.0. Can you confirm which version you used in the screenshot?
-
03 Mar
cheesy-rambo AdminI'm also using BlueJeans Version 2.18.39.0. What version of XSplit VCam are you using?
Are you able to see XSplit VCam in BlueJeans camera list?
If you're able to select XSplit VCam as the camera, is it just showing the VCam logo screen? -
04 Mar
SpencerI'm using Vcam version 1.2.2001.1602. I don't see Vcam in the BlueJeans camera list.
-
06 Mar
cheesy-rambo AdminOur devs were able to replicate the issue. We'll try to get this fixed in the next week or two. I'll update here when the fix is ready.
-
16 Mar
Chris IvoryIs there an update to this?
-
16 Mar
MattAny update? Fairly critical now that many people are working from home
-
20 Mar
Matt DCan this be expedited? We’re all working from home now, so this is important.
-
20 Mar
GazreynHey Matt, we know that this is an issue and it's being looked in to and worked on. However, as a temporary work around, can I suggest using the BlueJeans web app instead of the Desktop App?
From our testing and checking, VCam works perfectly find in the browser and works when using the BlueJeans web app. -
25 Mar
MattI figured that out and is what I'm doing now. Thanks for the input.